Terms of Service
1. Scope
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who has a legal transaction for purposes concludes that predominantly neither their commercial nor their self-employed occupational activity can be attributed. Entrepreneur is a natural one or legal person or a legal partnership, which at Conclusion of a legal transaction in the exercise of their commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with PP + Audio Patch Panels. By placing the products in the online shop, we give a binding Offer to conclude a contract for these items. You can use our products first put into the shopping cart without obligation and submit your entries before sending Correct your binding order at any time by using the Use the corrective aids provided and explained in the order process. The contract comes about by clicking on the offer button accept the goods contained in the shopping cart. Immediately after submitting the You will receive a confirmation of your order by email.
3. Contract language, contract text storage
The language available for the conclusion of the contract is English. We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer about that Internet accessible.
4. Terms of delivery
In addition to the specified product prices, shipping costs are added. You can find out more about the shipping costs from the offers. We only deliver by shipping. Unfortunately, it is not possible to collect the goods yourself possible. We do not deliver to packing stations.
The following payment methods are generally available in our shop
available:
Payment in advance
If you choose the payment method prepayment, we will give you our bank details in
separate email and deliver the goods after receipt of payment.
Credit card
When placing the order, you provide your credit card details. According to your
The payment transaction becomes legitimate as a legitimate cardholder
carried out automatically and charged to your card.
SEPA Direct Debit
When you submit your order, you give us a SEPA direct debit mandate. About the
We will inform you of the date of the account debit (so-called prenotification). With
We request our bank to initiate the submission of the SEPA direct debit mandate
the payment transaction. The payment transaction is automatic
carried out and your account debited.
The account is debited before the goods are dispatched. The deadline for that
Advance notice of the date of the account debit (so-called prenotification period)
is directly days.
PayPal, PayPal Express
In the ordering process, you will be taken to the website of the online provider PayPal
forwarded. To be able to pay the invoice amount via PayPal, you have to
You have to be registered there or register first with your access data
legitimize and confirm the payment order to us. After submitting the
Ordering in the shop, we request PayPal to initiate the payment transaction
on. The payment transaction is made automatic by PayPal immediately afterwards
carried out. You’ll get more information during the ordering process.
Right away by Klarna
After placing the order, you will be taken to the website of the online provider
Forwarded GmbH immediately. To pay the invoice amount via Sofort
you must have a bank account activated for online banking
order, legitimize yourself accordingly and send the money order to us
to confirm. You will receive further information when ordering
ng. The
Payment transaction will be carried out immediately afterwards and yours
Account debited.
giropay
After placing the order, you will be taken to your bank’s website
forwarded. To be able to pay the invoice amount via Giropay, you have to
You have a bank account activated for online banking
legitimize accordingly and confirm the payment instruction to us. Further
You will receive information during the ordering process. The payment transaction will
carried out immediately afterwards and debited your account.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, complain
Please send such errors to the deliverer as soon as possible and please take
contact us immediately. Failure to file a complaint or
Contact us for your legal claims and their enforcement,
especially your warranty rights, no consequences. You help us
however, our own claims against the carrier or the
To be able to claim transport insurance.
8. Warranties and guarantees
Unless otherwise expressly agreed below, the statutory liability for defects applies.
The following applies to used goods: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty and malice
• in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty
• in the case of a promise to guarantee, if agreed, or
• as far as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which can typically be expected.
In addition, claims for damages are excluded.
10. Dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
AGB created with the Trusted Shops legal text in cooperation with FÖHLISCH Rechtsanwälte.